Wocket · Compare · Service Fusion
Wocket vs Service Fusion
Mid-sized trade contractors scaling with clear seat-cap launchpads
Wocket
Instant to board, no sales gate
Bout 4 · The flat-pricing showdown
ASTRO gives credit for unlimited seats — then points at the $208 floor and the onboarding week.
Service Fusion
Unlimited users, flat tiers
The unlimited-users flat-pricing challenger
Price
What you pay
On Solo Pilot, the first $1,000 of in-person tap (or 10 taps — whichever comes first) is $0. Most field-service platforms charge ~2.7–3.5% on every job-site card. Pick a normal-usage example or plug in your own monthly tap volume.
Modeled on Solo Pilot (owner-operator)
- Wocket Solo free window: $1,000 or 10 taps (whichever first)
- Wocket overage: 2.25% + $0.20
- Service Fusion model: ~2.9% on every in-person card
- Service Fusion fees / mo$29
- Wocket tap fees / mo$0
- You keep / mo$29
- Taps modeled / mo10
Estimate only — competitor card rates vary by plan and processor. Wocket fees use Solo dual-cap math ($1,000 or 10 taps, then 2.25% + $0.20). Competitor side assumes a flat ~2.9% on in-person card volume only (no software fee delta). Online/invoice-link cards are separate (2.9% + $0.30 on Wocket from dollar one).
Competitor prices and plan names change. Figures below are typical public list ranges for comparison, not a quote. Confirm with each vendor before you buy.
Features
Side by side
Service Fusion shares Wocket's distaste for per-seat tax — their flat tiers include unlimited users. Where Wocket wins is speed and engagement: a live try-before-you-buy workspace, a $59.99 entry, and native AI + gamification that keeps field techs in the work instead of the back office.
| Feature | Service Fusion | Wocket |
|---|---|---|
| Pricing model | Flat tiers with unlimited users (~$208–$399+/mo) | Solo $59.99 · Crew $199.99 · Fleet $549.99 (+ zero-fee tap dual-cap) |
| Jobs & scheduling | Standard dispatch board with estimates & work orders | Adaptive widgets: Manage Jobs, Master the Clock, Get Paid |
| CRM / customers | Integrated customer records & history | Know Your Customers — people, pipeline, history in one hub |
| AI / coaching | None as a core focus | Native ASTRO coach embedded in the daily widgets |
| Crew engagement | Not part of the product thesis | XP, quests, achievements, celebrations in the daily loop |
| Inventory | Integrated inventory tracking | Lightweight tracking sized for micro-teams |
| Setup time | Days to weeks with guided onboarding | Minutes to first look; optional import help |
Honest list
Pros and cons
Service Fusion — pros
- Flat pricing with unlimited users — no seat tax
- Solid all-in-one coverage for growing trade shops
- Established presence in HVAC, plumbing, and electrical
Service Fusion — cons
- Entry price ($208+/mo) is steep for solo pilots and micro-crews
- Onboarding and data setup can still take days to weeks
- Back-office strength, not a crew-engagement product
Wocket — pros
- Much faster, lower-friction onboarding — live workspace with no credit card
- Lower entry price at $59.99/mo
- Native AI + gamification keep field techs engaged, not just managed
Wocket — cons
- Fewer years of trade-vertical integrations
- Inventory depth does not match Service Fusion's tracking
- Best fit for micro-teams scaling into Service Fusion territory, not past it
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