Wocket

Wocket · Compare · Service Fusion

Wocket vs Service Fusion

Mid-sized trade contractors scaling with clear seat-cap launchpads

Wocket Instant to board, no sales gate
ASTRO the referee Bout 4 · The flat-pricing showdown ASTRO gives credit for unlimited seats — then points at the $208 floor and the onboarding week.
Service Fusion Unlimited users, flat tiers The unlimited-users flat-pricing challenger

Price

What you pay

On Solo Pilot, the first $1,000 of in-person tap (or 10 taps — whichever comes first) is $0. Most field-service platforms charge ~2.7–3.5% on every job-site card. Pick a normal-usage example or plug in your own monthly tap volume.

Service Fusion
Typical public list
From ~$208–$399+/mo
Flat monthly pricing per tier with unlimited users included. No per-seat growth penalty — but the entry point is well above a solo operator's budget.
Wocket
Our launchpads
$59.99/mo
Solo Pilot $59.99 for the owner-operator (1 seat, $2.5k / 25 zero-fee in-person taps). Crew Capsule $199.99 (up to 10 seats, $8k tap). Fleet Command $549.99 (up to 25 seats, $20k tap). Online cards 2.9%+$0.30 — not unlimited SMS.
Zero-fee tap edge: about $348/yr kept at $1,000/mo in-person taps vs a typical ~2.9% card rate (estimate).

Modeled on Solo Pilot (owner-operator)

  • Wocket Solo free window: $1,000 or 10 taps (whichever first)
  • Wocket overage: 2.25% + $0.20
  • Service Fusion model: ~2.9% on every in-person card
Estimated tap-fee savings / year $348
  • Service Fusion fees / mo$29
  • Wocket tap fees / mo$0
  • You keep / mo$29
  • Taps modeled / mo10

Estimate only — competitor card rates vary by plan and processor. Wocket fees use Solo dual-cap math ($1,000 or 10 taps, then 2.25% + $0.20). Competitor side assumes a flat ~2.9% on in-person card volume only (no software fee delta). Online/invoice-link cards are separate (2.9% + $0.30 on Wocket from dollar one).

Competitor prices and plan names change. Figures below are typical public list ranges for comparison, not a quote. Confirm with each vendor before you buy.

Features

Side by side

Service Fusion shares Wocket's distaste for per-seat tax — their flat tiers include unlimited users. Where Wocket wins is speed and engagement: a live try-before-you-buy workspace, a $59.99 entry, and native AI + gamification that keeps field techs in the work instead of the back office.

Feature comparison: Service Fusion vs Wocket
Feature Service Fusion Wocket
Pricing model Flat tiers with unlimited users (~$208–$399+/mo) Solo $59.99 · Crew $199.99 · Fleet $549.99 (+ zero-fee tap dual-cap)
Jobs & scheduling Standard dispatch board with estimates & work orders Adaptive widgets: Manage Jobs, Master the Clock, Get Paid
CRM / customers Integrated customer records & history Know Your Customers — people, pipeline, history in one hub
AI / coaching None as a core focus Native ASTRO coach embedded in the daily widgets
Crew engagement Not part of the product thesis XP, quests, achievements, celebrations in the daily loop
Inventory Integrated inventory tracking Lightweight tracking sized for micro-teams
Setup time Days to weeks with guided onboarding Minutes to first look; optional import help

Honest list

Pros and cons

Service Fusion — pros

  • Flat pricing with unlimited users — no seat tax
  • Solid all-in-one coverage for growing trade shops
  • Established presence in HVAC, plumbing, and electrical

Service Fusion — cons

  • Entry price ($208+/mo) is steep for solo pilots and micro-crews
  • Onboarding and data setup can still take days to weeks
  • Back-office strength, not a crew-engagement product

Wocket — pros

  • Much faster, lower-friction onboarding — live workspace with no credit card
  • Lower entry price at $59.99/mo
  • Native AI + gamification keep field techs engaged, not just managed

Wocket — cons

  • Fewer years of trade-vertical integrations
  • Inventory depth does not match Service Fusion's tracking
  • Best fit for micro-teams scaling into Service Fusion territory, not past it